Creating & Managing Alerts
Set up automated alert rules to catch problems before they cost you revenue.
Dashified Alerts watch your store metrics 24/7 and notify you the moment something falls outside your defined thresholds — so you catch problems before they compound.
Alert Rule Basics
Every alert rule has four components:
- Metric — What you’re watching (e.g., Daily Revenue, ROAS, Inventory Level)
- Condition — The threshold that triggers the alert (e.g., drops below $1,000)
- Evaluation Window — How frequently Dashified checks the condition (every 30 min, 1 hr, or daily)
- Notification Channel — Where to send the alert (in-app, email, or Slack)
Creating an Alert
- Go to Alerts in the sidebar, then click Create Rule.
- Choose a Metric from the dropdown. Metrics are grouped by category (Revenue, Ads, Inventory, Email).
- Set a Condition: choose greater than, less than, or percentage change, then enter a threshold value.
- Set the Evaluation Window. For revenue, use “daily”. For ad ROAS, use “1 hour” so you catch spend issues quickly.
- Add your Notification Channels. Slack requires connecting a webhook in Settings → Notifications first.
- Click Save Rule. The rule is active immediately.
Recommended Starter Alerts
| Alert | Condition | Why it matters |
|---|---|---|
| Daily Revenue | Drops >30% vs 7-day avg | Catches checkout, payment, or traffic issues early |
| Ad ROAS (any platform) | Falls below 1.5x | Stops you burning budget before you notice |
| Inventory Level | Any SKU < 50 units | Prevents stockouts on fast-moving products |
| Refund Rate | Exceeds 5% | Signals a product quality or listing issue |
| Email Revenue | Drops >40% vs last send | Flags deliverability or conversion problems |
Alert Severity Levels
- Critical — Immediate action required. Used for things like revenue dropping to zero or an ad platform integration going offline.
- Warning — Attention needed within 24 hours. Used for metrics trending in the wrong direction.
- Info — Informational. Positive milestones like “Revenue exceeded $10,000 today.”
Alert History
Every triggered alert is logged in Alerts → History. You can see when it fired, the metric value at the time, and whether it was acknowledged. Alerts auto-resolve when the metric returns within threshold.
Slack Notifications
To receive alerts in Slack, go to Settings → Notifications → Slack and paste your Slack Incoming Webhook URL. Alerts are posted as richly formatted Block Kit messages with a direct link back to the relevant dashboard section.
Plan limits
Starter plans support up to 5 alert rules. Growth supports 20. Pro and Agency have unlimited alert rules. Rule count is per workspace.
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