Connecting BigCommerce
Install the Dashified app from BigCommerce to sync your store.
Connecting BigCommerce uses BigCommerce’s official app install flow. Dashified requests read-only access to your orders, products, customers, and store information — no API keys to copy.
Prerequisites
- A BigCommerce store (any plan)
- Store owner or full-access admin permissions
- A Dashified account (free trial is fine)
Steps
- In Dashified, go to Settings → Integrations.
- Click Connect next to BigCommerce.
- You’ll be redirected to BigCommerce to log in, if you aren’t already.
- Review the requested permissions — Orders, Products, Customers, and Store Information, all read-only — and confirm the install.
- You’ll be redirected back to Dashified. The integration status will show Syncing while we fetch your data.
Data We Sync
- Orders — Revenue, discounts, shipping, tax, refunds
- Products — Title, SKU, price, visibility
- Inventory — Variant-level stock quantities
- Customers — Email, name
Sync Frequency
The initial sync starts immediately after you connect. After that, Dashified automatically re-syncs your BigCommerce data every 6 hours. You can also trigger a manual sync anytime from the Integrations page.
Troubleshooting
- Redirected back with an error — Make sure you approved the full permission screen in BigCommerce. If you closed the tab or clicked back, reconnect and try again.
- Integration shows Disconnected — This happens if the app was uninstalled from BigCommerce’s control panel, or access was revoked. Reconnect from Dashified’s Integrations page.
- Missing older orders — The initial sync pulls all orders since 2020. For very large order histories, allow a few extra minutes for the first sync to complete.
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